Training

At Safestyle we believe the key to our success is our investment in time and resources in the development of our staff. The heart of this is our training and continued improvement programs.

Every new member of Safestyle staff undergoes a company induction course. This covers the company health and safety policy, quality policy, company code of conduct and basic induction training. This enables our staff to fulfil their roles and to gain an understanding of what is expected of them as a member of the Safestyle team.

Further to the company own requirements we ensure all our staff have access to the industry standard training through recognised accredited courses relevant to the field they operate in. These are often presented by our own qualified and experienced in house training team, who not only have the technical knowledge of the subject but can also offer years of hands on experience from the ground level upwards on each subject taught giving first-hand experience and real life scenarios as well as text book examples.

Courses that are not taught in house are sometimes presented by our training partners, from JHM training ltd and SFM training Ltd. The outsourcing of some courses and the external assessment of candidates by our training providers, especially those who are put on the NVQ route, ensure we as accompany keep relevant and focussed on delivery and standards within the industry.

At Safestyle we tailor our service to the client’s needs, paramount to this is the bespoke training we present to our staff written around the needs of our clients incorporating our clients requirements and expectations.

This accredited qualification is aimed at learners who wish to work as a steward in the Active Leisure, Learning and Well-being sector. This may include sporting events, music festivals, rock and pop concerts, parades or carnivals.

In order to achieve this qualification learners are required to complete the following four mandatory units:

  • How stewards prepare for spectator events
  • How stewards control the entry, exit and movement of spectators at events
  • How stewards monitor crowds and respond to potential crowd problems at spectator events
  • How to respond to injuries, illnesses and other emergencies in active leisure and learning.

This qualification aims to assess the competence of stewards/marshalls.  Learners would be expected to demonstrate ability in helping to manage conflict, deal with crowd problems, accident and emergencies, and control the entry, exit and movement of spectators.

There are no formal entry requirements but Learners must be currently working in an appropriate environment.

Mandatory

1.Prepare for spectator events

2.Control entry, exit and movement of people at spectator events

3.Monitor spectators and deal with crowd problems

4.Help to manage conflict

5.Contribute to the work of your team

6.Deal with accidents and emergencies

This qualification aims to assess the competence of senior stewards and supervisors at spectator events. Learners would be expected to demonstrate ability in preparing stewards and venues for spectator events, develop working relationships with colleagues and deal with spectator problems and emergencies.
There are no formal entry requirements but Learners must be currently working in an appropriate environment and be able to:

Mandatory:

  • Prepare stewards and venues for spectator events
  • Maintain stewarding in designated areas and deal with spectator problems and emergencies
  • Deal with accidents and emergencies
  • Develop productive working relationships with colleagues
    Optional:
  • Support the efficient use of resources
  • Manage your own resources and personal development
  • Manage information for action
  • Help to manage conflict
  • Control and detain people at a spectator event for action by the police
  • Work with others to improve customer service

This 1 day training course enables a first-aider to give emergency first aid to someone who is injured or becomes ill while at work.

The Level 2 Award in Emergency First Aid at Work comprises roles and responsibilities of a first aider.

assessing an incident

Primary assessment

Secondary Assessment

unconscious casualties

cardiopulmonary resuscitation

Multiple casualty decision making/ Triage

choking casualty and obstructed airways

external bleeding

shock

Heart Attacks

Strokes

minor injuries

Reporting and recording

First Aid Risk Assessments and the First Aid Box

Fire Warden Training covers:

  • Fire prevention
  • Organising a Fire Evacuation
  • Using and choosing the correct Fire Extinguisher
  • Fire Legislation
  • Human Behaviour.
Operation Griffin DVD – is a professionally produced dramatic film which introduces the viewers to the concept of terrorist attack planning and how they should note and report suspicious activity to police for investigation
The Course Teaches:
-The history of the front of stage barrier
-Reasons for having a front of stage barrier
-Different types of barriers and their layouts
-Moshing and crowd surfing
-Roles and responsibilities of the Pit team
-Dealing with incidents and emergencies
-Physical Techniques for rescuing people from the crowd
Door Supervisor Training Syllabus:
In order to obtain an SIA licence you will need to show that you are trained to the right level. This applies to front-line staff only.
To get one of the qualifications linked to door supervisor licensing, you will need to attend and take four training modules and pass three exams.
In line with the SIA requirements, the DS course is delivered over 30 direct contact hours plus 8 hours guided learning (set homework)

Common Module:
1: Awareness of the Law in the Private Security Industry
2: Health and Safety for the Private Security Operative
3: Fire Safety Awareness
4: Emergency Procedures
5: The Private Security Industry
6: Communication Skills and Customer Care

Door Supervisor Module
1: Behavioural Standards
2: Civil and Criminal Law
3: Searching
4: Arrest
5: Drugs Awareness
6: Recording Incidents and Crime Preservation
7: Licensing Law
8: Emergency Procedures

Managing Conflict Module
1: Avoding Conflict and Reducing Personal Risk
2: Defusing Conflict
3: Resolving and Learning from Conflict
4b: Application of Communication Skills and Conflict Management for Door Supervisors

Physical Intervention Module
1: Introduction to Physical Skills
2: Disengagement Techniques
3: Escorting Techniques

To get one of the qualifications linked to Public Space Surveillance (CCTV) licensing you will need to attend and take two training modules and take and pass two exams. The course may be delivered over four days or during weekends and/or evening sessions. The duration of the training should be 32 hours.

Core Learning and Qualifications for a CCTV (Public Space Surveilance) Licence

Core Learning for Common Security Industry Knowledge (10 hours)
•    1: Awareness of the Law in the Private Security Industry
•    2: Health and Safety for the Private Security Operative
•    3: Fire Safety Awareness
•    4: Emergency Procedures
•    5: The Private Security Industry
•    6: Communication Skills and Customer Care

CCTV Operations (Public Space Surveillance) Specialist Module (22 Hours)

CCTV Operations (Public Space Surveillance) Specialist Module (22 hours)
1: Introduction to the Roles and Responsibilities of the CCTV Operator and other CCTV Staff
2: Codes of Practice, Operational Procedures and Guidelines
3: CCTV Equipment and its Operation
4: Control Room Communications and Access Control
5: Legislation
6: Dealing with Incidents
7: CCTV Surveillance Techniques
8: Emergency Procedures in the CCTV Control Room
9: Health and Safety at Work in the CCTV Enviroment