Keyholding &
Alarm Response

Safestyle Security Services offers professional keyholding and concierge services for businesses, residential developments, and private clients. From secure alarm response to front-of-house support, our team ensures your property is protected and your visitors are welcomed with professionalism.

Peace of
Mind.

At Safestyle Security Services, our keyholding services provide round-the-clock security support for businesses, landlords, public authorities, and property managers across Wales and the M4 corridor. We offer a fast, professional response to alarm activations and emergencies – so your team doesn’t have to.

With secure key storage and trained response officers, we act as your first line of defence, ensuring your premises are protected when you can’t be there in person.

Secure Keyholding with Real-Time Response

When an alarm is triggered at your premises, every second counts. Our keyholding service means we hold a dedicated, secure set of your keys at an off-site location – allowing our officers to attend swiftly, safely, and fully prepared.

Our keyholding response includes:
Immediate attendance following alarm activation
Secure access using verified key control protocols
Full internal and external inspection of the premises
Incident management and liaison with police or emergency services
Re-securing the site and resetting alarm systems
Detailed incident reports with time-stamped documentation

By removing the burden from your staff or tenants, we eliminate the need for untrained individuals to face potential threats or disruptions during out-of-hours incidents.

Professional, Compliant, and Discreet

All Safestyle keyholding officers are:

SIA licensed and background-checked
Trained in alarm response and incident management
Equipped with direct communication channels to our control centre
Familiar with site-specific protocols and emergency procedures

We operate in line with BS 7984: Keyholding & Response Services Code of Practice, ensuring your property is always handled with care, confidentiality, and compliance.

Why Choose Safestyle?

At Safestyle, we don’t believe in one-size-fits-all. Every site is different, and we take time to understand yours. We build our service around your needs – from lone site protection to multi-building portfolios.

What you can expect:
Secure off-site key storage
24/7 rapid alarm response
Full incident reporting and audit trails
Locally based, highly trained professionals
Optional add-ons: mobile patrols, CCTV monitoring, lock/unlock services

Always On-Call. Always Ready.

Whether managing multiple properties or protecting a single site, Safestyle Security’s keyholding service offers you the confidence of knowing help is always close by—so you can sleep easy, knowing your assets are in safe hands.

I just wanted to say thank you for all your help over the last few months in helping Swansea to deliver a series of World Class events back to back. It's been challenging on multiple levels but all of the events have been huge successes and further reinforced Swansea as a leading major events destination.

World Tri Para Series, Wales National Airshow, Ironman 70.3 - Sept 2024

Safestyle Security Services have been a valued partner to Rhondda Cynon Taf Council over the past four years. Their professionalism, effective communication, and consistent support in managing vulnerable clients have been exemplary. They've remained cost-effective, responsive, and a reliable presence in an increasingly challenging homelessness environment. An excellent, trusted service.

Three Saints Hotel

Safestyle Security provided us with friendly approachable staff over two live music events this summer. Feedback from the general public, clients and site staff on both occasions were all positive whilst they kept our venue secure from build, the duration of the live event and through to the end of derig. We will be sure to recommend Safestyle again for future events.

Fused Events

Thank you for your support in providing the stewarding and security for our event. It was really good to work alongside you and the team more widely.

British Triathlon

I would like to praise the work that you do with us as our store. Your staff are extremely professional and extremely quick to react when we radio it through to them letting them know that we have had shoplifters in the store. I hope they continue to patrol our streets and help us tackle the rise within retail shoplifting

Boots Newport - Oct 2024

The security team were fantastic. Really approachable in dealing with incidents and people in the same way I like my team to do so. The team is extremely professional and I would like you to pass on my thanks to all his staff.

South Wales Police

I just want to say thank you for your hard work.Your staff were exemplary and professional and I look forward to our continuing relationship. Dale was exceptionally helpful not only with our patient but with other factors within the hospital environment, I must commend him for his professionalism and standards.

Hywell Dda - May 2025

I can honestly recommend Safestyle to any Event Manager with extreme confidence. The standard of service I have always received from Safestyle is exceptional. Their professionalism and dedication to the job is unrivaled.

Brewery Fields - May 2025

Safestyle Security are pleasure to work with, providing a great service in relation to security and public safety, the team are always professional and present themselves well. From crowd management stewards to SIA, Safestyle have it all covered. In the events industry things can change last minute and Safestyle have always been able to scale up and adapt to our needs as required.

Rhondda Cynon Taf Council - April 2025

Safestyle Security has provided our static, venue and matchday security provision for all events here at Pare y Scarlets since we opened the stadium in 2008. Prior to the opening of the new stadium, they were also our preferred supplier at our old ground Stradey Park for over 10 years. The provision for matchday security includes car parking, spectator safety stewards, fire marshals, SIA security for venue and searching, response teams, CCTV operators, logiest and Safety Officers. I would have no hesitation in recommending Safestyle Security to provide all your safety requirements for any events required at your venue.

Scarlets Rugby - March 2025

We have enjoyed a strong working relationship with Safestyle Security Services for several years. Safestyle are able to provide security staff to support our match-day operation, with their staff integrating well with the stadium stewarding team. The booking process with Safestyle is simple, and we have strong communication channels between all stakeholders. Swansea City Football Club would recommend Safestyle Security Services to any sports stadia who require additional support with their event safety management plan.

Swansea City FC - May 2025

We have engaged the services of Safestyle Security for many years and continue to do so for our operational needs across the county. Darren always delivers a first-class service and understands our every need, from last minute deployments to large-scale high-profile events we have never been let down. Safestyle go above and beyond every time.

Newport Live - May 2025

Since 2001, Cardiff City FC have partnered with Safestyle Security Services across our Cardiff based locations including our previous home at Ninian Park. When we built Cardiff City Stadium in 2009, we were delighted to continue working with Safestyle who have become our main provider of match day and event staff across all aspects of our operations. As a multi-functional stadium their support when hosting concerts has been invaluable to the success of our concerts, drawing from their vast experience in events and festivals.

Cardiff City - May 2025

For the past seven years, Safestyle has been an exceptional presence within Zenith, consistently delivering a level of service that goes far beyond expectations. Their reliability is second to none and they are a team we can depend on.

They play a vital role in creating and maintaining a safe and secure environment for our residents, giving everyone within the building real peace of mind. They instil a genuine sense of confidence across our entire operation, and their presence is both reassuring and highly effective.

As the General Manager of Zenith, I truly value their commitment, their attitude, and the high standards they consistently uphold.

Zenith Student Residence - April 2026

Safestyle Security Services Ltd.
Registered Office: Exec suite 1, Utilita Arena, Mary Ann Street, Cardiff CF10 2EQ

Swansea Building Society Arena
Bae Copr Bay,
Oystermouth Road
Swansea SA1 3BX

Registered in England & Wales
Registered No. 4235179
Vat No. 779 3828 63

office@safestylesecurity.co.uk

02920 221 711

Sports and Stadium Security

Crowd & Event Management

Film & TV Security

Night Time Services

Keyholding & Alarm Response

Concierge Security Services

Public Space Security

CURRENT NATIONAL THREAT LEVEL SEVERE - An Attack is Highly Likely

Safestyle Security Services Ltd currently holds the SIA Approved Contractor Scheme (ACS) status for the provision of Door Supervision, Key Holding and Security Guarding Services

Keyholding &Alarm Response